At PersonaLine.ai, we prioritize your privacy and are dedicated to protecting the information you share with us. This Privacy Policy outlines how we handle the personal information collected through our website, applications, and services (collectively referred to as “Services”).

1. Introduction

We gather personal information about you in the following ways:

• Directly from You:

• Account Information: When you create an account, use our Services, or communicate with us, we collect your name, contact details, account credentials, payment information, and transaction history.

• Content: Personal information included in your inputs, uploads, or feedback to our Services.

• Communication Information: If you contact us, we collect your name, contact details, and message content.

• Social Media Information: Interaction with our social media accounts may result in us collecting your contact details. Social media platforms may also provide us with aggregated user interaction data.

• Automatically Collected Information:

• Log Information: Data automatically transmitted by your browser or device when interacting with our Services, including your IP address, browser specifications, and engagement with our platform.

• Interaction Data: Details about your engagement with our Services, such as the content you interact with, functionalities utilized, actions performed, along with your time zone, geographic location, session times, browser, and device specifics.

• Device Details: Information about your device, including its name, operating system, unique device identifiers, and browser in use. The scope of collected data may vary based on your device’s configuration.

• Cookies Usage: We use cookies to enhance functionality, manage our Services, and improve your user experience. You can adjust your browser settings to manage cookies according to your preferences. Opting out of cookies might limit your access to certain functionalities or affect the performance of our website.

• Analytics Services: To understand and improve user experience, we utilize analytics tools that employ cookies to analyze how our Services are used.

2. Use of Personal Information

• We use your personal information to:

• Deliver and improve our Services.

• Communicate with you about updates and offerings.

• Conduct research and prevent fraud.

• Comply with legal obligations and protect our rights.

3. Disclosure of Personal Information

• We may share your personal information with:

• Service Providers: To support our business operations and service delivery.

• During Business Transfers: As part of mergers, acquisitions, or other business transitions.

• For Legal Reasons: When necessary to comply with laws or protect our interests and safety.

4. Your Rights

• Depending on your location, you may have certain rights concerning your personal information, including the right to:

• Access your personal information.

• Delete your personal information from our records.

• Rectify or update your personal information.

• Transfer your personal information to a third party (data portability).

• Restrict how we process your personal information.

• Withdraw your consent, where applicable.

• Object to how we process your personal information.

• You can exercise these rights by contacting us at [email protected].

5. Children’s Privacy

Our Services do not target children under 13. We do not knowingly collect information from children under this age. If we discover that we have collected personal information from a child under 13, we will promptly delete it. If you are 13 or older but under 18, you must have permission from your parent or guardian to use our Services.

6. Third-Party Websites

Our Services may link to external sites not governed by this Privacy Policy. We recommend reviewing their privacy policies independently.

7. Security and Retention

We implement measures to protect your personal information but cannot guarantee absolute security. We retain your data as necessary for service provision and compliance with legal obligations.

8. International Users

Your personal information may be processed and stored in the United States and other jurisdictions, under the legal bases outlined for our international operations.

9. Policy Updates

We may periodically update this Privacy Policy. Changes will be posted on our website, along with the effective date.

10. Contact Us

For any questions or concerns regarding this policy, please contact our support team at [email protected].

Consent to Communication

• Scope of Consent: By submitting your personal information on our website, including your name, telephone number, and email address, you agree that PersonaLine.ai, its subsidiaries, affiliates, and trusted third-party partners may contact you via various communication methods, including emails, phone calls, text messages, and postal mail.

• Automated Calls and Messages: You acknowledge that consent includes receiving autodialed and prerecorded messages or calls delivered via automated technology to the phone number you provided.

• Third-Party Communication: Your information may be shared with trusted third parties in accordance with our Privacy Policy and applicable laws concerning data protection and privacy.

• Voluntary Nature of Consent: Providing your consent is voluntary, and you may withdraw your consent at any time. To withdraw consent, please follow the opt-out instructions in our communications or contact customer service.

Data Protection and Privacy

• Use of Information: We use the information you provide to tailor our communication with you, improving your experience with our products and services.

• Sharing and Disclosure: We do not sell your personal data. We only share your data with trusted third parties who adhere to our data protection standards or when required by law.

• Data Security: We are committed to keeping your personal data secure through appropriate technical and organizational measures.

Rights of Individuals: You have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing, and the right to object to processing or request data portability. To exercise these rights, please contact us.